Privacy Policy
Last updated: March 10, 2026
1. Who We Are
Wasatch Materials ("we," "us," "our") operates wasatchmaterials.com and provides bulk landscape material delivery services in the Salt Lake Valley, Utah. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, place orders, or communicate with us via SMS text messaging.
2. Information We Collect
We collect the following information when you place an order or interact with our services:
- Name, email address, and mobile phone number
- Delivery address and dump location instructions
- Payment information (processed securely through Stripe — we do not store card numbers)
- Order details including products, quantities, and delivery preferences
- SMS consent status and communication history
- Delivery sign-off records including signatures, photos, and GPS coordinates
3. SMS Data Collection
We collect your name, mobile phone number, and consent to receive SMS messages when you opt in during checkout on our website, or when you voluntarily text our business number. Your phone number is used solely to send order confirmations, delivery updates, en-route notifications, delivery sign-off requests, and to respond to your text inquiries about our products and services.
4. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Calculate accurate delivery pricing based on your location
- Send SMS order confirmations, delivery reminders, en-route notifications, and delivery completion messages
- Send delivery sign-off requests via SMS
- Respond to your text messages and inquiries
- Improve our services and delivery operations
5. SMS Data Sharing — Non-Sharing Clause
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Data Security
We employ industry-standard security measures to protect your personal information. Payment data is processed through Stripe's PCI-compliant infrastructure. Our database is hosted on Supabase with encryption at rest and in transit. Access to customer data is restricted to authorized personnel only.
7. Data Retention & Deletion
We retain your information for as long as you have an active relationship with us or as needed to fulfill orders and provide support. Order records are retained for business and tax purposes. You may request deletion of your personal information at any time by contacting us at the information below. We will process deletion requests within 30 days.
8. SMS Opt-Out
You can opt out of SMS messages at any time by replying STOP to any message from us. You will receive a confirmation that you have been unsubscribed. You will not receive any further SMS messages unless you opt in again. To rejoin, text START to our number.
9. SMS Help
For help with our SMS program, reply HELP to any message from us, or contact us using the information below. Our team is available during business hours to assist you.
10. Message Frequency & Rates
Message frequency varies based on your order activity. Typically you will receive 3-6 messages per order (confirmation, delivery reminder, en-route, sign-off request, and completion). Message and data rates may apply depending on your mobile carrier and plan.
11. Cookies & Analytics
Our website uses essential cookies for session management and functionality. We use your delivery address to calculate location-based pricing. We do not use third-party advertising trackers or sell your browsing data.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
Wasatch Materials
Salt Lake Valley, Utah
Email: support@wasatchmaterials.com
Phone: (385) 396-7354
Website: wasatchmaterials.com